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FAQs

General Questions

What’s your correct company name?
What products do you sell?
Do you have a distributor or rep in our area?
How do I place an order?
Can your products be used in exterior/outdoor applications?
Can your products be used for ceiling applications?
Is the Amber color a stain?
What is the difference between the Edge Grain and the Flat Grain?
How do I order samples?
Is the Flooring/Plywood reusable if deconstructed? Recyclable or biodegradable? Is there a reclamation program for Plyboo?
What is SoyBond?
Are SoyBond products formaldehyde free?

Flooring Questions

Are there installation instructions on the web site?
Is the flooring glue-down or nail-down?
Can you put flooring over concrete?
Can your floors be installed over radiant heating?
What kind of adhesive can be used to glue down a floor?
What is the warranty on the floor?
What kind of cleaner can be used?
Can Plyboo floors be refinished?

Plywood Questions

What is the difference between Plywood and Bamboo-Ply?
Which way does your grain run?
What kind of finishes do you recommend for the bamboo plywood?
What is the plywood warranty?
What kind of cleaner can be used?
Where can I see samples of installations?
What is the fire rating on Plyboo plywood?

LEED Questions

What is LEED?
Which LEED credits do Plyboo products qualify for?